Terms of Service

Effective Date: March 27, 2026

1. SMS Program Description

Monasaba Foods offers an SMS/text messaging program to keep you informed about:

Promotional offers, discounts, and special deals

New menu items and seasonal specials

Event announcements and grand openings

Loyalty rewards and exclusive member offers

Order confirmations and updates

Catering information and reminders

By opting in to our SMS program, you agree to receive recurring automated marketing and transactional text messages from Monasaba Foods at the phone number you provided. Consent is not a condition of purchase.

2. Opt-Out Instructions

You can opt out of SMS messages at any time by texting STOP to any message you receive from Monasaba Foods. You will receive a one-time confirmation message, and no further texts will be sent.

You may also opt out by contacting us directly at info@monasaba.ca or by calling (416) 839-0909.

3. Support and Contact Information

If you need help with our SMS program or have any questions:

Text HELP to any message from us

Email: info@monasaba.ca

Phone: (416) 839-0909

Our support team is available Monday–Sunday during business hours.

4. Message and Data Rates

Message and data rates may apply depending on your wireless carrier and plan. Monasaba Foods is not responsible for any charges from your mobile carrier related to receiving text messages. Check with your carrier if you have questions about your plan.

Message frequency varies based on promotions and your account activity.

5. Carrier Liability Disclaimer

Monasaba Foods and mobile carriers (including but not limited to Rogers, Bell, Telus, T-Mobile, AT&T, Verizon, and others) are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier. Carriers are not responsible for the content of any messages sent through our SMS program.

6. Age Restriction

Our SMS program is intended for users who are 18 years of age or older. By opting in to receive text messages from Monasaba Foods, you confirm that you are at least 18 years old. If we learn that someone under 18 has opted in, we will remove their information and opt them out immediately.

7. Privacy Policy

Your privacy matters to us. For full details on how we collect, use, and protect your personal information, please review our Privacy Policy at:

www.monasabafoods.com

We do not share, sell, or rent your SMS opt-in information or phone number to any third parties for their marketing purposes.

8. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on our website with a new effective date. Your continued participation in our SMS program after changes are posted means you accept the updated terms.

9. Contact Us

Monasaba Foods Email: info@monasaba.ca Phone: (905) 820-0303